Stefan Lysak
Stefan Lysak: Making Marketing Matter to the Business – The Roland Berger marketing leader on turning strategy, creativity, and people into meaningful business impact Introduction Marketing has changed dramatically. Customer expectations move faster, technology continues to reshape the way companies compete, and artificial intelligence is challenging long-standing assumptions about how businesses communicate and grow. For Stefan Lysak, Head of Marketing, Americas at Roland Berger, that evolution makes marketing more interesting, not less. He has always been drawn to the intersection of business, creativity, and people. But over the course of his career, his understanding of marketing has evolved from seeing it as a function that supports the business to recognizing its potential to actively shape where the business goes next. For Stefan, that is where the real value of marketing begins. From Creativity to Commercial Impact Stefan’s attraction to marketing came naturally. It gave him a way to combine his interest in business and creativity with his fascination with people—to take complex ideas, make them relevant, and ultimately turn attention into something that creates value. A pivotal shift came when he moved closer to the commercial side of the business. It changed the way he looked at his profession. Marketing was not simply about campaigns, communications, or making things look good. At its best, it could influence strategic decisions, bring the voice of the market into the organization, build trust, create demand, and contribute directly to growth. That perspective has stayed with him. Give Him a Messy Problem Today, one of the questions Stefan cares most about is not whether marketing is busy, but whether marketing matters. His job, in his view, is not to keep a marketing team occupied with activity. It is to make sure the function is helping the business move forward. If there is one thing that seems particularly characteristic of Stefan’s leadership style, it is his appetite for complexity. “I like messy problems. Give me an ambitious goal, a complicated challenge, and smart people in the room, and that’s usually where I have the most fun.” It is a mindset that says a great deal about how he works. Rather than looking for perfectly defined problems with obvious answers, Stefan enjoys situations where the path forward needs to be figured out. Complexity creates room for better questions, stronger collaboration, and more creative solutions. As Head of Marketing, Americas at Roland Berger, he operates at precisely that intersection where brand, growth, technology, talent, and business strategy continuously influence one another. And because the environment never stands still, neither does his approach. When Marketing Earns Its Seat at the Table For Stefan, one of the clearest signs of a successful marketing organization is when business leaders want marketing involved before a decision is made. Not after the strategy has been finalized. Not when it is time to communicate it. Earlier. He considers it a meaningful achievement when colleagues turn to marketing and say, in effect: Bring marketing into this conversation early. We need them at the table. That moment represents a shift in perception. Marketing is no longer simply executing someone else’s strategy. It is helping shape the strategy itself. This is the leadership perspective Stefan believes modern marketing executives need to embrace. The question is not simply, “What should we communicate?” It is: “Where does the business need to go, and how can marketing help get it there?” Building Teams That Build Together That distinction can fundamentally change the role marketing plays inside an organization. Stefan’s approach to leadership is closely connected to his belief in people. He enjoys working with smart, ambitious individuals and creating environments where different perspectives can come together around difficult problems. For him, great teams are not built by finding people who think alike. They are built by bringing together people who can challenge one another, contribute different strengths, and remain focused on a shared objective. That philosophy has roots in an earlier chapter of his life. Lessons from the Football Field Before leading marketing organizations, Stefan experienced leadership through soccer. Having played professionally when he was younger and later spending years coaching, he learned lessons that continue to influence his professional life. Talent matters, but talent alone does not win. Trust matters. Preparation matters. Resilience matters. So does the ability to remain composed when circumstances do not go according to plan. Those lessons translate naturally into business. Successful teams whether on a football field or inside an organization need people who understand their role, trust the people around them, and remain committed to something larger than individual achievement. For Stefan, leadership is therefore as much about creating the conditions for others to succeed as it is about setting the direction. Staying Curious When Everything Changes The pace of change in marketing makes curiosity essential. AI, data, new communication channels, and evolving customer behavior are reshaping the profession quickly. What worked yesterday may not necessarily work tomorrow. Building Teams That Build Together Stefan’s approach to leadership is closely connected to his belief in people. He enjoys working with smart, ambitious individuals and creating environments where different perspectives can come together around difficult problems. For him, great teams are not built by finding people who think alike. They are built by bringing together people who can challenge one another, contribute different strengths, and remain focused on a shared objective. Lessons from the Football Field Before leading marketing organizations, Stefan experienced leadership through soccer. Having played professionally when he was younger and later spending years coaching, he learned lessons that continue to influence his professional life. Talent matters, but talent alone does not win. Trust matters. Preparation matters. Resilience matters. So does the ability to remain composed when circumstances do not go according to plan. Those lessons translate naturally into business. Successful teams whether on a football field or inside an organization need people who understand their role, trust the people around them, and remain committed to something larger than individual achievement. For Stefan, leadership is therefore as much about creating the
















